Risk Management Strategy in Administrative Performance at the Zakat, Tax and Customs Authority in the Kingdom of Saudi Arabia

Abstract

The study aimed to develop a framework for risk management in the Zakat, Tax and Customs Authority, and to identify clear policies and strategies for business risk management, and its role in administrative performance at the Zakat, Tax and Customs Authority. The study used the descriptive analytical approach to achieve the study objectives. The study population represented employees of the Zakat, Tax and Customs Authority in senior administrative positions and risk management employees at administrative levels. The random sample method was followed, and the sample size was (110) individuals. The questionnaire tool was used for the study, and (110) questionnaires were distributed, and (100) questionnaires were returned, indicating that the number of respondent sample was (100). The study concluded that there is a relationship between the risk management strategy and administrative performance in the Zakat, Tax and Customs Authority in the Kingdom of Saudi Arabia. The study recommended the importance of realizing the culture of understanding the application of risk management at all administrative levels in the Zakat, Tax and Customs Authority, with the aim of identifying methods for measuring these risks and how to use them to help modify the course of the process within the Zakat, Tax and Customs Authority in confronting risks.