The role of e-government in improving job performance in government institutions from the perspective of doctoral students at Midocean University

Abstract

Abstract  

Objectives: 
This study aimed to examine the role of e-management in enhancing job performance within governmental institutions from the perspective of doctoral students at Midocean University. It focused on the impact of implementing electronic management systems on work efficiency, employee satisfaction, and the overall work environment in public sector organizations. 

Methodology: 
A descriptive analytical approach was adopted. The study population comprised all doctoral students at Midocean University, totaling 136 participants. A census method was employed to include all members, and data were collected using an electronically distributed questionnaire designed to measure participants’ perceptions of the role of e-management in improving job performance and institutional processes. 

Results: 
The findings indicated a significant role of e-management in enhancing job performance, as perceived by participants. E-management contributed to faster processing of tasks, reduced effort and time, improved procedural accuracy, and strengthened institutional communication. The results also revealed that the implementation of electronic management systems positively influenced employee satisfaction, improved the work environment, and enhanced overall institutional performance. 

Conclusion: 
The study concluded that expanding the adoption of e-management systems, developing governmental institutions’ technical infrastructure, and enhancing human resource skills are essential to maximize the benefits of digital transformation in improving job performance and raising the quality of public services.